View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001043 | K18X001.00 SKB SWAN | SW Issue | public | 2020-12-02 13:50 | 2021-12-22 11:27 |
| Reporter | (ALTech) Wooshin Kang | Assigned To | (ALTech) Wooshin Kang | Due Date | 2020-12-11 14:31 |
| Priority | high | Severity | s2-severe | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0001043: [SWAN] HDMI Black Screen issue. | ||||
| Description | After i change hdmi resolution from 720P to automatic, there is black screen in TV but not displayed "no signal" on TV screen. I have attached movie,log file. Please check it. | ||||
| Steps To Reproduce | About reproduce step, Please check attached movie. | ||||
| Additional Information | S/W version : 19.522.13 TV information : This TV is from eMart and you already know this tv because eagle box had some issue in it. | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(SW) Jerry Lin |
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reproduced step movie |
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log message. |
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tv information |
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Hi Kerwin, Please help to investigate this issue according to the finding on Eagle box. |
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Hi Wooshin, Please help to get EDID of that eMart TV. ( console:/ # test_disp edid read > /sdcard/eMart_edid.txt ) Thanks ! |
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Hi, kerwin Please check attached file. Thanks. eMart_edid.txt (902 bytes)
<<<<< OSAL Init MV_Time_Init OK. disp_test.c,main: Start! Create disp service OK Create AMP_Factory Library OK 00 ff ff ff ff ff ff 00 2e 83 00 65 01 00 00 00 0a 1e 01 03 80 5d 34 78 0a f0 65 98 57 51 91 27 21 50 54 21 08 00 81 80 a9 c0 01 01 01 01 01 01 01 01 01 01 01 01 08 e8 00 30 f2 70 5a 80 b0 58 8a 00 c4 8e 21 00 00 1e 02 3a 80 18 71 38 2d 40 58 2c 45 00 a2 0b 32 00 00 1e 00 00 00 fc 00 45 6c 65 63 74 72 6f 20 4d 41 4e 0a 20 00 00 00 fd 00 17 3d 1f 8c 3c 00 0a 20 20 20 20 20 20 01 5d 02 03 53 72 5b 90 1f 05 14 84 13 03 12 07 16 02 11 06 15 20 21 22 5d 5f 60 61 62 64 65 66 5e 63 29 09 0f 07 15 07 50 55 07 01 83 01 00 00 6e 03 0c 00 30 00 78 44 20 00 80 01 02 03 04 67 d8 5d c4 01 78 80 07 e3 05 43 01 e5 0f 00 80 19 00 e3 06 05 01 01 1d 80 18 71 1c 16 20 58 2c 25 00 c4 8e 21 00 00 9e 01 1d 00 72 51 d0 1e 20 6e 28 55 00 c4 8e 21 00 00 1e 00 00 00 00 00 00 00 00 9c disp_test.c,main: End! |
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Hi Wooshin, Thanks for the EDID data. Could you try to set resolution by 'test_disp' command ? If it is fine, I think we need to review BTF HAL implementation. ==== command ==== test_disp setres [Resolution ID] [BitDepth] [Color fmt] [Aspect Ratio] console:/ # test_disp setres 64 1 3 2 |
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Hi Kerwin, When i use "test_disp setres 64 1 3 2", I can see. thanks. |
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Hi Wooshin, I add debug log message. Please help to replace the so file and grab the log. ===== command ==== adb connect 211.44.3.105:5815 adb root adb connect 211.44.3.105:5815 adb remount adb push libbtvhal_setting.so /vendor/lib/ adb reboot and If you replace a shorter HDMI cable that can support 4kp60 resolution, will you still see the same problem? Thanks. Jerry |
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@Jerry Lin, We tested 2 cables. I updated lib file first, and captured the log file with 2 cables. One has the issue when change Screen resolution from 720p to Auto(UHD). And the other one is OK. SWAN_OK_UHD.zip : No issue log SWAN_NO_UHD.zip : No video after changing Screen resolution to Auto(USD). |
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Hi Wooshin, We have tested the patch provided by Synaptics, but Synaptics still needs to confirm some issues. Our hardware has also been modified for HDMI signal strength and will be verified in DVT build. Jerry |
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Hi jerry, Ok, I will do test it if i get new BD. Thanks. |
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Hi Wooshin, We used a long hdmi cable test on the DVT board and the result seemed to be the same. We have asked HW to confirm if there are other problems, We also check our long HDMI cable on AI2 and the result seemed to be the same. Do you have the same situation when using a long hdmi cable on AI2 ? Jerry |
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Hi Jerry, What meter is cable for long hdmi cable ? Please give information about long cable. And then I will find that cable and do test. Thanks. |
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Hi Wooshin, SKB provides us with a 1.5 meter long HDMI cable for HW for SI test. This HDMI cable is normal to test the resolution switching, but when we connect two identical HDMI cables in series to test the resolution switching, it is abnormal. I remember that you also used two HDMI cable with different lengths to test. One can switch the resolution normally , the other is not. Jerry |
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I will do test in DVT. Thanks. |
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Hi Wooshin, HW had changed the hardware design in DVT, if there is no problem, let's close it. Thanks. |
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No issue in current version |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2020-12-02 13:50 | (ALTech) Wooshin Kang | New Issue | |
| 2020-12-02 13:50 | (ALTech) Wooshin Kang | Status | new => assigned |
| 2020-12-02 13:50 | (ALTech) Wooshin Kang | Assigned To | => (SW) Jacky Chiang |
| 2020-12-02 13:51 | (ALTech) Wooshin Kang | File Added: emart_tv.mp4 | |
| 2020-12-02 13:51 | (ALTech) Wooshin Kang | Note Added: 0005257 | |
| 2020-12-02 13:52 | (ALTech) Wooshin Kang | File Added: BFX-UA300_20201202-091118.zip | |
| 2020-12-02 13:52 | (ALTech) Wooshin Kang | Note Added: 0005258 | |
| 2020-12-02 13:53 | (ALTech) Wooshin Kang | File Added: KakaoTalk_20201202_143350971_01.jpg | |
| 2020-12-02 13:53 | (ALTech) Wooshin Kang | File Added: KakaoTalk_20201202_143350971_02.jpg | |
| 2020-12-02 13:53 | (ALTech) Wooshin Kang | Note Added: 0005259 | |
| 2020-12-03 11:58 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (SW) Kerwin Chen |
| 2020-12-03 12:02 | (SW) Jacky Chiang | Note Added: 0005281 | |
| 2020-12-03 16:14 | (SW) Kerwin Chen | Note Added: 0005293 | |
| 2020-12-03 16:17 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (ALTech) Wooshin Kang |
| 2020-12-03 16:17 | (SW) Kerwin Chen | Status | assigned => feedback |
| 2020-12-04 09:25 | (ALTech) Wooshin Kang | File Added: eMart_edid.txt | |
| 2020-12-04 09:25 | (ALTech) Wooshin Kang | Note Added: 0005295 | |
| 2020-12-04 18:16 | (SW) Kerwin Chen | Note Added: 0005314 | |
| 2020-12-07 09:28 | (ALTech) Wooshin Kang | Note Added: 0005317 | |
| 2020-12-07 11:48 | (SW) Jacky Chiang | Issue Monitored: (SW) Jerry Lin | |
| 2020-12-07 17:24 | (ALTech) Wooshin Kang | Assigned To | (ALTech) Wooshin Kang => (SW) Kerwin Chen |
| 2020-12-10 19:58 | (SW) Jerry Lin | Note Added: 0005412 | |
| 2020-12-10 20:01 | (SW) Jerry Lin | File Added: libbtvhal_setting.so | |
| 2020-12-11 08:56 | (ALTech) SY Yoon | File Added: SWAN_OK_UHD.zip | |
| 2020-12-11 08:56 | (ALTech) SY Yoon | File Added: SWAN_NO_UHD.zip | |
| 2020-12-11 08:56 | (ALTech) SY Yoon | Note Added: 0005417 | |
| 2020-12-13 13:10 | (SW) Jacky Chiang | Assigned To | (SW) Kerwin Chen => (SW) Jerry Lin |
| 2020-12-18 14:28 | (SW) Jerry Lin | Note Added: 0005516 | |
| 2020-12-18 21:51 | (ALTech) Wooshin Kang | Note Added: 0005518 | |
| 2020-12-18 21:51 | (ALTech) Wooshin Kang | Status | feedback => assigned |
| 2021-02-02 19:36 | (SW) Jerry Lin | Note Added: 0006012 | |
| 2021-02-02 21:55 | (ALTech) Wooshin Kang | Note Added: 0006018 | |
| 2021-02-04 16:07 | (SW) Jerry Lin | Note Added: 0006034 | |
| 2021-02-08 19:18 | (ALTech) Wooshin Kang | Note Added: 0006058 | |
| 2021-03-03 08:55 | (SW) Jerry Lin | Assigned To | (SW) Jerry Lin => (ALTech) Wooshin Kang |
| 2021-12-22 11:09 | (SW) Jerry Lin | Status | assigned => resolved |
| 2021-12-22 11:09 | (SW) Jerry Lin | Resolution | open => fixed |
| 2021-12-22 11:09 | (SW) Jerry Lin | Note Added: 0008994 | |
| 2021-12-22 11:27 | (ALTech) Wooshin Kang | Status | resolved => closed |
| 2021-12-22 11:27 | (ALTech) Wooshin Kang | Note Added: 0009000 |

